Delete your account

Last updated: November 13, 2026

Here's how to delete your account with JoyMeals, the recipe app by Van Heukelum Technology B.V. You can do it in the app, and also without the app, by email.

In the app

  1. Open JoyMeals and go to the Account tab.
  2. Tap Delete account.
  3. Read what will disappear and tap Delete permanently. Sometimes the app first asks you to sign in once more, so we know it's you.

This can't be undone.

Without the app

Don't have the app anymore, or can't do it there? Then email privacy@joymeals.nl and ask us to delete your account. Send it from your account's email address, so we know the request comes from you; if you hid your email address with Apple, tell us which account you sign in with. We then delete your account in exactly the same way as the app does, within one month, and let you know when it's done. Two things we can't do remotely: erase the data on your phone (it disappears when you delete the app), and revoke the access Apple gave us (you do that in your Apple Account settings).

What disappears

  • Your account with our sign-in service is deleted, with your name, email address and user ID. If you signed in with Apple, we also revoke the access Apple gave us.
  • A group you were the only member of is deleted with everything in it: recipes, earlier versions, ratings, collections, sources, and the photos and PDFs.
  • You are removed from a group you share with others. Your name disappears from the member list.
  • What we keep about your Pro subscription is deleted, and a group that had Pro through your subscription no longer has it, unless someone else in it has a subscription too. The payment service then also deletes your user ID and the purchase history it keeps for us.
  • The invites you created as an admin are deleted, and so is the count of wrong codes you tried.
  • Your profile in our database and the data on your phone are erased.

Your subscription keeps running

Deleting your account does not cancel a Pro subscription. It keeps running, and you keep paying for it, even after your account is gone. You cancel it yourself, in the store where you bought Pro:

  • iPhone or iPad: in your Apple Account settings, under Subscriptions.
  • Android: in Google Play, under Subscriptions.

The screen where you delete your account links to your subscriptions in the store, and the support page walks you through it step by step.

What stays in a shared group

Recipes belong to the whole group. So what you added to a shared group stays there for the other members: the recipes, their source (including pasted text and photos you uploaded; text we fetched from a link disappears, as always, 30 days after an attempt succeeded, and so does that text for the failed attempts before it), your ratings and comments, and the collections with their cover, including a photo you chose for one. Your user ID stays with them as the person who added it. That code then no longer points to any account. If you want that content gone too, delete those recipes before you delete your account, or email us.

What stays for a while

  • Backups: the database can be restored up to 7 days back, and every week we make a backup that we keep for 14 weeks. So what was deleted stays in a backup for at most 14 more weeks.
  • Server logs, with IP address and time, are deleted after 30 days.
  • Crash reports aren't tied to your name or ID and are deleted after 90 days.
  • Usage statistics aren't linked to your account, so we can't find them per person. They are deleted after 14 months.
  • What we sent to an AI service to read a recipe is kept by that service for at most 30 days, or for at most 2 years if its abuse monitoring found something suspicious in it.

More about which data we process and for how long is in the privacy policy.